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IT professionals are often tasked with improving processes and services to meet company goals and ensure optimal user experiences. So, how can you ensure continual service improvements (CSI) when your attention leans heavily toward performance fixes instead of making long-term improvements?
In this e-book, Aternity will help you create a successful — and manageable — approach to CSI through 11 key tips. Open the e-book to explore each of these tips and learn how they build into each other.