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With an innovative portfolio of medical imaging, laboratory diagnostics, advanced therapies, and service solutions for healthcare providers, Siemens Healthineers was looking for a better way for service experts to collaborate with field agents—without making a costly investment in new equipment.
They found their answer in Help Lightning’s remote expertise solution. By giving experts and agents the ability to blend two real-time video streams into an interactive environment—using devices they already had—they’d gain the capability of working in tandem, even when they were continents apart.
Learn more in this case study.
- Vendor:
- Help Lightning
- Posted:
- Jul 15, 2021
- Published:
- Apr 9, 2021
- Format:
- Type:
- Case Study
