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Remote visual assistance (RVA) software isn’t new, but it is more important than ever as customers shift their expectations from onsite service to remote support.

But the market for RVA software is fairly new, and it’s growing rapidly—which can make it hard to choose the outstanding software you need to meet your customer’s needs.

Read this buyer’s guide, including must-ask questions and a necessary features checklist, to learn how you can navigate the market of nuanced RVA software options without being overwhelmed, overspending, or choosing a solution that isn’t right for you.

Vendor:

Help Lightning

Posted:

Jul 15, 2021

Published:

Apr 7, 2021

Format:

PDF

Type:

White Paper