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Digital transformation is frequently touted as a necessary initiative, but what exactly is it addressing?

For many consumer-facing businesses, digital transformation is a process focused on overhauling and improving the user experience.

This idea isn’t just focused on providing a better website or UI. It includes

• Consistent customer experiences
• Proactive, personalized communications
• Empowering more self-service opportunities
• And more

Watch this webcast to learn how digital transformation affects the customer experience and prepares it better for the future.

Vendor:

Progress Software Corporation Sitefinity

Premiered:

Feb 17, 2020

Format:

Multimedia

Type:

Webcast