You've requested...

The Promise of Natural Language Processing

If a new window did not open, click here to view this asset.

Download this next:

Augmented analytics tools: a complete guide

Augmented analytics tools are designed to simplify the BI and analytics process for business users and citizen data scientists. They've become featured elements in new software releases from BI vendors of all stripes looking to keep up with rivals in automating data discovery, preparation and analysis functions. This e-guide offers insights into the technology's potential uses and critical issues.

These are also closely related to: "The Promise of Natural Language Processing"

  • How to Get Fast Time to Value When Automating Your IT Help Desk for the New Normal

    According to a survey of over 300 CIOs and technology leaders, organizations are balancing COVID-19 response plans between immediate preparedness and planning for the new normal. Most CIOs believe the new normal will be a hybrid of work from home and work at the office.

    With reduced budgets and the looming threat of more COVID-19 outbreaks, automating employee self-help becomes an imperative. It enables:

    • Budget reduction through automation

    • Shorter SLAs on critical problems

    • Workforce satisfaction and productivity

    This eBook will equip you with the requirements for achieving fast time to value with your help desk automation initiative so you can enable your workforce for the new normal.

  • Comprehensive Approach To Language Model And Content

    Virtual support agents (VSA) are designed to provide immediate, personalized answers to employee questions and issues with the goal of resolving help desk tickets.

    The key to VSA success, and significant returns on your investment, is a language model that recognizes employee language with a high degree of accuracy.

    Access this white paper to learn how Espressive achieves language model success with VSAs, including:

    • What a crowd-based architecture is and how it's used to achieve high accuracy
    • Phrase recognition and advanced NLP for better understanding
    • How the Espressive language model continues to learn
    • And more

Find more content like what you just read:

  • Best practices for building an AI-enabled self-service strategy

    Access this e-guide to discover best practices for using AI-enabled self-service & access key insights into how new technology developments are shaping the virtual assistant market.

    Download

  • The evolution of AI in the help desk & self-service

    Access this e-guide to learn how, with recent advances in conversational AI technology, chatbots are ready to offer their assistance to users in IT support, other employees, and customers alike.

    Download

  • How sentiment analytics are transforming customer support AI

    Today's customers have high expectations for empathetic, speedy service on the channels they prefer. Automated chatbots are a popular solution to meet demands, but infusing empathy into unique interactions isn't easy. Read this expert guide to learn how new technologies like NLP & sentiment analysis are evolving to address this challenge.

    Download

  • Develop an AI assistant from the ground up, no matter your experience

    The past few years have seen a leap in the adoption of AI, and developing AI-powered solutions without specialized knowledge has been made easier than ever. Read this book for a deep dive into the core requirements of building your own AI solutions, and learn how to create a Virtual Assistant to help you explore the possibilities of AI.

    Download

  • Making self-service easy with fast and accurate conversational AI

    Customers today want quick and easy solutions to their problems. The newest generation of AI-based voice self-service from Five9 does just that. Access this data sheet to learn about the solution and its features, and discover how intelligent virtual agents are better than the previous generation of automation.

    Download

  • NLP-based solutions – Build or Buy?

    Many organizations interested in NLP automation are now asking the question, should we go third party, or develop our own in house? In this e-book Cortical.io talks through this question, looking at the pros and cons of both options. Read the full PDF to learn more.

    Download

  • Explore O’Reilly’s learning platforms

    O’Reilly learning platforms are created with the goal of helping your organization stay ahead of the latest technologies. Open now to explore features, capabilities, resources, and more.

    Download

  • Next Gen Cloud Contact Centers for Dummies

    Cloud based contact centers are the new frontier to enable modern customer engagement, but getting started can be daunting. Explore this eBook to get a full view of cloud contact centers, where the market is headed, and how you can get started, to create a digital-first customer experience that will drive satisfaction and engagement.

    Download

  • Optimising content management workflows with AI

    This e-handbook explores how a pantheon of AI technologies -- from machine learning and natural language processing to image recognition and video search -- promises to revolutionise content management workflows and personalise customer experiences. Some words of caution, however. These are early days for AI-infused content management.

    Download

  • Optimising content management workflows with AI

    This e-handbook explores how a pantheon of AI technologies -- from machine learning and natural language processing to image recognition and video search -- promises to revolutionise content management workflows and personalise customer experiences. Some words of caution, however. These are early days for AI-infused content management.

    Download

  • Computer Weekly buyer's guide to customer insight

    In this 14-page buyer's guide, Computer Weekly looks at how firms adapt to new behaviors, as well as utilize deep learning to gain better insights and use intelligent analytics apps to enhance interactions.

    Download

  • How intelligent virtual agents can better your customer self-service experience

    70% agree that they will replace visits to a store or bank with their voice agent within three years’ time. But as consumers continue to get help from their voice agents, they also prefer to have self-service options. While meeting these demands can seem formidable, intelligent virtual agents (IVAs) can help. Check out this e-book to see how.

    Download

  • 5 reasons Snowflake customers need Boomi DCP

    Like prospecting for gold, getting the business outcomes you desire from your wealth of data requires the right tools. Learn 5 reasons why Snowflake users can use Boomi DCP to realize the true value of your data in this e-book.

    Download

  • Faster data & analytics with Promethium

    Business is more data-driven than ever and the demand for fast and easy data and analytics is at an all-time high. Read on to learn how Promethium can deliver autonomy and peer to peer collaboration for faster data and analytics to drive value for your business and data consumers.

    Download

  • 10 common uses for machine learning applications in business

    Access this e-guide to discover 10 common use cases for machine learning technologies, identify key trends within this technology, and examine some of the most profitable deployments of machine learning.

    Download

  • A novel approach to automating unstructured text processing

    It is a fact that many organizational processes are still dominated by paperwork. Even if most documents are now digitized, manual analysis of their content remains the rule.

    Download

  • Use a modern data catalog to drive value for your business

    Enterprise data landscapes have grown more sophisticated in recent years, and compliant data usage continues to become more complex with more people accessing and using data in new ways. Read on to learn about the different types of modern data catalogs and how you can implement one to drive value for your company.

    Download

  • Active Intelligence: Accelerating and disseminating business insights

    Businesses that want to effectively use their data to gain a competitive advantage know that it’s essential to create, deliver, and use insight as fast as possible. Read this white paper to learn 7 ways you can accelerate the creation and dissemination of business insight within your organization using Active Intelligence.

    Download

  • Why Automation and AI Will Define the Future World of Work

    Automation and AI have become crucial elements of digital transformation goals. However, to succeed with intelligent automation at scale, you’ll need solutions that are simple to deploy. Download this white paper to learn how UiPath aims to provide this solution, with tools targeted at automation developers as well as citizen developers.

    Download

  • AI at the edge: What this future looks like

    AI is a key value driver in today’s business world. But in order to respond to the predicted 800% growth in edge applications by 2024, you need to make sure you’re investing in intelligent edge and edge AI technologies. Access this white paper to learn how AI can best be deployed on the edge in a future defined by intelligent, instant action.

    Download

  • Communication and Collaboration in 2020: Inside UC’s Faster Future

    In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization.

    Download

  • How anti-money laundering organisations are using AI and ML

    Access this ACAMS Research Global AML Technology Benchmark Report to learn how anti-money laundering organizations across the world are deploying AI and ML, examine successful use cases, and discover how organizations are achieving competitive advantages with these technologies—and sometimes being left behind.

    Download

  • Business Analytics: how AI is augmenting analysis, and bolstering data literacy shortfalls

    Artificial Intelligence and human analysis have been coming together in recent years. Whether using packaged BI and data preparation tools, or languages like Python and R, business analysts and data scientists and engineers alike have been exploring the use of machine learning algorithms to augment their data analyses. Read more in this e-guide.

    Download

  • Transform your contact center with AI in 3 steps

    Despite the growth of AI, there is still considerable confusion about what it actually is, particularly around what it can do for the contact center. Download this eBook for an overview of AI in relation to the contact center, with insight on why it’s important, how to implement it in 3 steps, and more.

    Download

  • How RPA and machine learning work together in the enterprise

    More enterprises have adopted RPA functions to automate rote, repetitive tasks, but sometimes they need more capabilities. Enter machine learning functions and the result is "intelligent automation" which, unlike RPA, can learn and adapt.

    Download

  • How you can deliver productivity gains for data scientists

    By using data and analytics to support claims processing, delivery of quotas, and company-wide decision-making actions, Allstate leads the industry in applying models and AI to critical business problems. Listen in to this panel of industry experts to learn how you can deliver productivity gains for data scientists in your organization.

    Download

  • 10 AI and machine learning use cases in ITSM

    AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM

    Download

  • 19 BI and analytics vendors go head to head

    Download this Gartner Magic Quadrant for analytics and BI platforms to learn how vendors like Tableau, Domo, Google, and more compare when it comes to key BI platform features including data storytelling abilities, automated insights, cataloging features, data integration success, and more.

    Download

  • Benefits of contract management automation for legal teams

    For most legal teams, contract automation is a basic tech upgrade, but many companies have now surpassed it with AI and Machine Learning, making it’s implementation more vital than ever. To know more, download this whitepaper to learn why contract automation is the defacto for contract operations, and much more.

    Download

  • Drive insights and new value with data.

    The value data holds is clear—after all, according to Fujitsu, 79% of data-driven businesses achieve superior business outcomes compared to only 29% of data starved organizations. But simply having the latest data analytics software isn’t enough. Access this white paper to learn the 3 fundamentals to achieving data-driven success.

    Download

  • Improving Decision-Making Through Connected Intelligence

    This report examines the fundamental elements of connected intelligence for decision-making at life sciences companies. Read on to gain access to a diagnostic framework for assessing a company’s connected intelligence capabilities and learn how to create value-adding solutions today for tomorrow’s healthcare challenges.

    Download

  • Artificial intelligence in ITSM: Finding the right tools for you

    AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.

    Download

  • Artificial intelligence in ITSM: Finding the right tools for you

    AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.

    Download

  • Top RPA vendors, ranked and compared

    Inside this 38-page Gartner Magic Quadrant report, take a closer look at the market forces causing RPA technology to surge in popularity. Then, see how the top enterprise RPA vendors on today’s market stack up against one another in terms of machine learning capabilities, pricing, governance features, and more.

    Download

  • Explore artificial intelligence in ITSM and the tool options

    Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.

    Download

  • Essentials of intelligent document processing (IDP)

    Most companies still manually process their documents, a method that is costly, time consuming, and error prone. Watch this video to learn more about Intelligent document processing (IDP), a method of automation that uses AI and NLP to extract information from documents without the need of human interaction.

    Download

  • 7 leading machine learning use cases

    While it’s clear that machine learning is an essential part of business transformation, many organizations struggle to understand where to apply machine learning for the most impact. Check out this e-book to explore 7 leading machine learning use cases.

    Download

  • 5 ways to determine if virtual agents are conversational

    79% of digital transformation budgets have grown since the pandemic–26% of them have grown dramatically. With that in mind, you may be researching ways to automate employee self-help with an AI-based virtual support agent. If so, you need to understand what is meant by “conversational AI” before you make a decision. Read this eBook to learn more.

    Download

  • Riding the elephant: how to manage big data

    Big data vendors – such as the Hadoop distributors – will say they see signs that big data science projects are giving way to large scale implementations. But how are user organisations managing those? How are they designing their IT organisations, and the rest, to manage and capitalise on big data?

    Download

  • Intelligent document processing vendor comparison: WorkFusion vs. Kofax and more

    Intelligent Document Processing (IDP) solutions leverage AI technologies to capture, categorize, and extract data from documents for further processing. They can reduce costs and improve experiences for employees and customers. Read this report to learn about which providers are succeeding and reducing their customers total cost of ownership.

    Download

  • How to leverage digital engagement for better customer experiences

    Customers expect options when communicating digitally, and users are placing increased importance on the omnichannel experience that’s offered to them when contacting your organization, so it’s necessary for your company to have a fully integrated engagement system. Download this data sheet to learn how Five9 Digital Engagement can help.

    Download

  • Digital Experience Management: the next stage for customer experience efforts

    The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.

    Download

  • Digital Experience Management: the next stage for customer experience efforts

    The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.

    Download

  • Better contract lifecycle management with AI and ML

    According to a study, 81% of organizations plan on implementing some tool for automated contract lifecycle management (CLM). Read this e-book to learn how organizations are using AI and ML to transform their CLM, allowing for a more efficient management of their contractual agreements.

    Download

  • Email security: Microsoft vs. Trustifi

    According to Gartner, the continued increase in the volume and success of phishing attacks and migration to cloud email requires a re-evaluation of email security controls and processes. Access this white paper to learn how Trustifi aims to provide enhanced protection for your native email security providers.

    Download

  • How AI is improving CX and cutting costs in quick service restaurants

    Quick Service Restaurants (QSRs) stand to benefit immensely from AI technologies accelerating service, optimizing supply chains, and reforming customer experiences. Read on to learn how Lenovo and NVIDIA technologies are a key part of these efforts and more among QSRs looking to quickly and effectively deploy AI solutions in key areas.

    Download

  • Address the risks of an aging or outdated MDM approach

    In this Ventana Research Viewpoint report, David Menninger, SVP and Research Director, lays out the risks of an outdated and irrelevant MDM strategy or solution.Read this report—supported by Ventana’s market research—to discover some of their most important stipulations for MDM, including cloud capabilities, AI considerations, and more.

    Download