The Promise of Natural Language Processing
By: Tableau Software View more from Tableau Software >>
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Augmented analytics tools: a complete guide
By: TechTarget ComputerWeekly.com
Type: eGuide
Augmented analytics tools are designed to simplify the BI and analytics process for business users and citizen data scientists. They've become featured elements in new software releases from BI vendors of all stripes looking to keep up with rivals in automating data discovery, preparation and analysis functions. This e-guide offers insights into the technology's potential uses and critical issues.
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Automated chatbot testing: Is it worth it?
By: Cyara
Type: Product Overview
As organizations continue to integrate chatbots and other AI tools into their contact centers, it’s critical to ensure that they’re working efficiently and effectively 24/7.
However, keeping up with these solutions at all hours of the day isn’t easy. That’s where automated testing and monitoring comes in.
Browse this white paper to discover more and learn how your chatbots can help you reduce costs, improve customer satisfaction, and save your agent’s time.
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Cutting through the AI hype with actionable strategies
By: Growth Acceleration Partners
Type: White Paper
McKinsey predicts generative AI will unleash the next wave of productivity. In the coming years, it’s expected to transform how work is performed in customer operations, sales and marketing, software engineering and R&D. However, businesses are also reluctant to make big moves too quickly.
This white paper addresses the hesitation many executives feel amidst the AI craze, highlighting the opportunities AI presents and the complexities to consider. Although it may be too early to adopt AI across all your operations, it’s also too late to not use any. Read on to learn how you can operationalize AI for your business.
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AI-Powered Data Automation
By: Reply
Type: eBook
The ability to process more data faster and present users with valuable results has never been more crucial. Read on to learn about the four main reasons why organizations should adopt AI-powered data automation to deal with the growing volume of unstructured and structured data and add value to their business.
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Generative AI for startups
By: AWS
Type: eBook
For startups across virtually every industry, the race to unlock the business value and competitive advantages of generative AI has become a top priority. Read the eBook Top 6 Generative AI Use Cases for Startups to learn how you can leverage generative AI to transform your startup.
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10 common uses for machine learning applications in business
By: TechTarget ComputerWeekly.com
Type: eGuide
Machine learning (ML) enables businesses to perform tasks on a scale previously thought impossible. As a result, many organizations are finding ways to harness ML to not just drive efficiencies but to fuel new business opportunities. Here are 10 applications of ML that are being used to solve problems & deliver tangible business benefits:
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3 key NLP & AI applications revolutionizing customer service
By: Dell Technologies & Intel
Type: TechTarget Media
TechTarget's article highlights three NLP AI uses: technical support, global customer service, and document analysis. It showcases NLP's growing applications and Dell Technologies' pre-validated solutions for easy NLP deployment. Discover how to fast-track NLP innovation in the full white paper.
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Computer Weekly buyer's guide to customer insight
By: TechTarget ComputerWeekly.com
Type: eBook
In this 14-page buyer's guide, Computer Weekly looks at how firms adapt to new behaviors, as well as utilize deep learning to gain better insights and use intelligent analytics apps to enhance interactions.
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How to maximize data utilization with generative AI
By: Exponentia.ai and Databricks
Type: Case Study
To streamline information retrieval and analysis and empower business analysts to unlock the full potential of their data, a global leader in the snack industry decided to invest in a generative AI-driven solution designed to revolutionize information management. Read on to learn how the business unlocked greater levels of data utilization.
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Optimising content management workflows with AI
By: TechTarget ComputerWeekly.com
Type: eGuide
This e-handbook explores how a pantheon of AI technologies -- from machine learning and natural language processing to image recognition and video search -- promises to revolutionise content management workflows and personalise customer experiences. Some words of caution, however. These are early days for AI-infused content management.
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Innovation Awards APAC 2023 - Project of the Year: Mondelez International
By: TechTarget ComputerWeekly.com
Type: eGuide
Mondelez operates a large supply chain and manufacturing footprint to produce well-known snacks such as Cadbury chocolates and Oreo biscuits. In this e-guide, read how Mondelez tapped low-code/no-code development, drones and other emerging technologies, to deliver productivity gains, better employee experience and higher production yields.
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Questions to consider about AI-powered networking
By: Aruba Networks
Type: White Paper
The emergence of GenAI and natural language processing (NLP) has touched all industries, in all departments – including IT. This white paper explores how network and security professionals can leverage advanced technologies to work smarter instead of harder. Keep reading to access these insights.
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Communication and Collaboration in 2020: Inside UC’s Faster Future
By: TechTarget Security
Type: eGuide
In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization.
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Business Analytics: how AI is augmenting analysis, and bolstering data literacy shortfalls
By: TechTarget ComputerWeekly.com
Type: eGuide
Artificial Intelligence and human analysis have been coming together in recent years. Whether using packaged BI and data preparation tools, or languages like Python and R, business analysts and data scientists and engineers alike have been exploring the use of machine learning algorithms to augment their data analyses. Read more in this e-guide.
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How RPA and machine learning work together in the enterprise
By: TechTarget ComputerWeekly.com
Type: eGuide
More enterprises have adopted RPA functions to automate rote, repetitive tasks, but sometimes they need more capabilities. Enter machine learning functions and the result is "intelligent automation" which, unlike RPA, can learn and adapt.
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A Computer Weekly buyer's guide to financial analytics for planning
By: TechTarget ComputerWeekly.com
Type: eBook
The current economic climate provides a strong reason for firms to turn to the advantages of software. In this 14-page buyer's guide, Computer Weekly looks at the role of datasets in accounting, how technology is helping finance departments control budgets and the importance of integrating automation into business processes.
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Why AI adoption is a strategic imperative
By: TierPoint
Type: eBook
In this eBook, you’ll learn about AI’s multifaceted nature, its historical evolution, and its potential business impact. Embracing AI is not just an option for businesses—it is a strategic imperative. Dive into the eBook to learn about:The history of AIWhy businesses rapidly adopt AIHow AI benefits organizations
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Streamlined Recruitment with OpenAI
By: Reply
Type: Landing Page
By leveraging the advanced Natural Language Processing (NLP) capabilities enabled by AI, businesses can more quickly understand and identify key skills that align with specific job requirements while also generate personalized outreach or recruitment messages, significantly enhancing engagement with candidates. Read on to learn how.
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10 AI and machine learning use cases in ITSM
By: TechTarget ComputerWeekly.com
Type: eGuide
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
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Artificial intelligence in ITSM: Finding the right tools for you
By: TechTarget ComputerWeekly.com
Type: eGuide
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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Riding the elephant: how to manage big data
By: TechTarget ComputerWeekly.com
Type: eGuide
Big data vendors – such as the Hadoop distributors – will say they see signs that big data science projects are giving way to large scale implementations. But how are user organisations managing those? How are they designing their IT organisations, and the rest, to manage and capitalise on big data?
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From hype to reality: How AI can automate fax processing
By: Consensus Cloud Solutions
Type: eBook
This whitepaper outlines how optical character recognition (OCR) capabilities with modern artificial intelligence technologies, working together, allow an organization to automate its fax triage process, cutting costs and improving efficiency.
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Explore artificial intelligence in ITSM and the tool options
By: TechTarget IT Operations
Type: eBook
Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
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Contact center leader’s guide to improving CX journeys
By: Cyara
Type: Product Overview
To keep up with modern standards for customer experiences, it has become critical for organizations to be able to connect with their consumers on all channels available. However, these must be continuously tested and monitored to ensure that they’re meeting those expectations. Browse this white paper to learn more.
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CRM enters maturity as customer experience custodian
By: TechTarget ComputerWeekly.com
Type: eGuide
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
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Digital Experience Management: the next stage for customer experience efforts
By: TechTarget ComputerWeekly.com
Type: eGuide
The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.
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Digital Experience Management: the next stage for customer experience efforts
By: TechTarget ComputerWeekly.com
Type: eGuide
The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.
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How edge AI is ideal for state & local government
By: Schneider Electric
Type: eBook
By enabling real-time data processing on devices without the need for extensive connectivity or system integration, edge AI facilitates a more streamlined and agile approach to data management. Explore the key benefits of the integration between edge computing and government AI in this eBook.
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9 business applications of AI/ML
By: TierPoint
Type: White Paper
Navigating the complex landscape of artificial intelligence (AI) and machine learning (ML) adoption can be a daunting task, often leaving companies uncertain about the right starting point. Look no further than this white paper, which dissects 9 top business applications of AI, specific uses by industry, and more.
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Real-time analytics extends the reach of its business value more and more
By: TechTarget ComputerWeekly.com
Type: eGuide
Organisations increasingly value data that is as current as possible. And there are other sectors where real-time data analytics and data visualisation are proving valuable. In this e-guide, we discuss how continuous real-time analytics, operating at sub-second speed, are finding real-world applicability across several industry sectors.
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The State of AI
By: Anaconda
Type: Infographic
Despite increased AI adoption, many are ignoring the risks. That’s why organizations that focus on security and risk mitigation may have a competitive edge in 2023. Read on to learn about the top 5 risks organizations are facing during AI adoption and how you can enable data science teams to build AI faster, more collaboratively, and more securely.
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Computer Weekly - 27 October 2020: Pet project: How Pets at Home cares for customers with data analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now.
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Generative AI: How can you leverage digital humans?
By: Reply
Type: eBook
AI entities are now capable of learning from data, analyzing intricate patterns, and refining their performance over time. Business leaders must stay updated on developments, evolving applications, and user interest to exploit this dynamic landscape and harness the transformative potential of generative AI and digital humans. Read on to learn more.
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CW Europe - March-May 2022: Luxembourg sees big role in global fintech market
By: TechTarget ComputerWeekly.com
Type: Ezine
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
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CW APAC, February 2021: Buyer’s guide to data management
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on data management in the Asia-Pacific region, Computer Weekly looks at best practices, Alibaba’s use of databases, the role of artificial intelligence in handling information and data trends to look out for
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Contact center predictions for 2023 and beyond
By: 8x8
Type: eBook
Today, organizations are working to achieve cloud-first, digital-first mindsets to improve their customer and employee experiences. However, the adaptation and implementation of these technologies can be difficult, and many struggle to adjust, especially in the contact center. Access this guide to learn more.
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Self-service in contact centers: 4-step guide for success
By: 8x8, Inc.
Type: eBook
With labor making up for 95% of contact center expenses, many organizations are turning to AI, chatbots, and other self-service tools to reduce costs. However, some companies continue to be wary of self-service and can be daunted by the transition process. Access this guide to discover more.
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Supply Chain Orchestrator for manufacturers: Top 4 benefits
By: InterSystems
Type: Data Sheet
Many companies do not have the necessary flexibility to operate in a supply constrained environment. This is where InterSystems’ Supply Chain Orchestrator comes in, automating and optimizing your repackaging production plan based on true forecast and supply to maximize fill rate. Discover the top 4 benefits here.
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AI tools for software developers: Part Two
By: TechTarget ComputerWeekly.com
Type: eGuide
The Computer Weekly Developer Network is in the engine room, covered in grease and looking for Artificial Intelligence (AI) tools for software application developers to use. With so much AI power in development and so many new neural network brains to build for our applications, how should programmers 'kit out' their AI toolbox?
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8 big data use cases for businesses
By: TechTarget ComputerWeekly.com
Type: eGuide
For businesses, the ability to deal with big data is important: it can bring companies significant business value, from enabling cost optimization and improved efficiency to providing better customer insight. In this article, we'll explore 8 use cases that show big data's profound impact on businesses across different industry sectors.
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Artificial Intelligence 101: Jargon Buster
By: TechTarget ComputerWeekly.com
Type: eGuide
Where once stood Big Data and Data Science, now stands AI and its younger sibling, Machine Learning. AI is red hot. And stuffed with jargon. Whether you are an IT professional looking to see how AI can benefit your organisation, or an entrepreneur looking to launch an AI-fuelled start up, this Jargon Buster will help to throw the trend into relief.
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How to become an artificial intelligence engineer, step by step
By: TechTarget ComputerWeekly.com
Type: eGuide
Artificial intelligence engineers are in great demand and typically earn six-figure salaries. In this e-guide, learn what it takes to launch a rewarding career as an AI engineer, including required skills, responsibilities, qualifications, educational opportunities and top salaries.
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Focus: Artificial intelligence in the enterprise
By: TechTarget ComputerWeekly.com
Type: eGuide
This special report gives IT leaders a guide to the latest thinking in AI and machine learning, and looks at how these technologies could help in areas such as security, mobile, customer engagement - and even within the IT department itself.
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Marketing software moves closer to centre of the CIO's vision
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
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Top 10 artificial intelligence stories of 2019
By: TechTarget ComputerWeekly.com
Type: eGuide
According to Gartner's 2019 CIO Agenda survey, organisations that have deployed artificial intelligence (AI) grew from 4% to 14% between 2018 and 2019. These are Computer Weekly's top 10 AI articles in 2019.
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Computer Weekly – 25 October 2022: The Most Influential Women in UK Technology 2022
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now.
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Data discovery: how to pick the right software
By: TechTarget ComputerWeekly.com
Type: eGuide
In this guide, we break down data discovery software by defining the categories, explaining the features and revealing the benefits. We also highlight the major players and products in an effort to inform buying decisions.
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The ultimate guide to data preparation
By: TechTarget ComputerWeekly.com
Type: eGuide
Poor data equates to wrong decisions, bias in the AI algorithm and flawed decision-making. What's more, data that personally identifies an individual can only be used in very specific ways, as stipulated by GDPR. Read about data preparation in this e-guide.
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Human-like AI quest drives general AI development efforts
By: TechTarget ComputerWeekly.com
Type: eGuide
While AI technologies can do things humans can't, they're currently limited to specific and straightforward tasks. A big goal for developers is to create human-like AI tools that think the way people do. This guide compiles stories on the push toward human-like AI and the challenges that AI vendors and users must overcome.
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How best to put collaboration tools to work for your team
By: TechTarget ComputerWeekly.com
Type: eGuide
This collection of recent expert advice aims to make your quest for the best option a bit easier. Read on and learn the latest on what collaboration tools now offer, including advanced technology like AI and speech recognition.