Retail Branch Networks: The Keystone to Bank-Customer Relationships
By: Hewlett-Packard Enterprise View more from Hewlett-Packard Enterprise >>
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How Oversight helped White Cap fight fraud
By: Oversight Systems
Type: Case Study
White Cap Construction Supply distributes construction materials to contractors across 450 branches in North America.
With so much infrastructure comes an equally large quantity of data, and with their existing card review process not able to process the volume, they realized it was time to change.
The company needed a deeper understanding of the data, to identify the source of policy violations, control cash leakage, and provide employee coaching to change behavior and increase policy compliance.
Read the case study now to learn how Oversight helped White Cap tighten up procure-to-pay operations and fight fraud.
These are also closely related to: "Retail Branch Networks: The Keystone to Bank-Customer Relationships"
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The case for automating sales tax collection and remittance
By: Avalara
Type: Research Content
Every organization is looking to save time, money, and streamline operations for improved productivity. Why some leaders don’t know is that they need to be looking at sales tax management first.
In this report, you will learn why retail organizations with sales tax obligations face significant challenges in both productivity and costs. However, with the right tools, those lost hours and thousands of dollars in lost productivity can be a thing of the past.
Read on to learn more about what is coming next in the world of tax compliance and gain an understanding of the state of retail and how organizations with tax burdens can still digitally transform their tax processes to save money and time.
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162-page report: Tax and compliance in 2024
By: Avalara
Type: Research Content
As tax policies change, so do compliance requirements. Is your business up to date on the latest changes?
To help position your business for success in the evolving tax compliance landscape, this 162-page research report by Avalara Tax Changes digs into trends about:
- The state of the U.S. sales tax
- Retail delivery fees
- Exemption certificates in manufacturing
- And more
Continue on to access the ultimate guide to tax compliance in 2024.
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Digital transformation: bridging the paper and digital gap
By: TechTarget ComputerWeekly.com
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Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
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Time to Print
By: MicroScope
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In this e-guide, we discuss the ever-evolving world of print within the digital age. We look at how major print vendors are planning on using the channel to help them grow, how 3D printing is having an impact andwhy cloud-based solutions are increasing.
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Computer Weekly@50: What was happening in July
By: TechTarget ComputerWeekly.com
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The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.
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CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
By: TechTarget ComputerWeekly.com
Type: Ezine
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
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Channel market update: the world of print
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The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
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Why Retail Stores Rely on LTE & 5G First
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In brick-and-mortar stores, wired connectivity isn’t agile enough to accommodate retail technology trends. Today’s retailers are embracing a cellular-driven approach to maximize connection reliability and flexibility. View this infographic to discover how the wireless WAN branch helps these retailers puts LTE and 5G first.
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Channels to Managed Print Services in Europe
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Analyst group Quocirca reviews channel-led managed print services (MPS) programmes.
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How a leading bank reduced cloud costs by 40% with Anunta
By: Anunta Technology
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Faced with soaring cloud costs and a sprawling virtual infrastructure, a leading bank with 2600+ branches needed a way to optimize performance and maximize efficiency. Anunta rose to the challenge, leveraging expertise in managed services and cloud cost optimization. Discover the impressive results in this case study.
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Managed Print Services in the Cloud
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Analysts Louella Fernandes and Clive Longbottom discuss the benefits of extending managed print services to the cloud.
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How PANDORA (& other retailers) achieved networking success
By: Cradlepoint
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What unique networking challenges do retailers encounter? Along with unpacking 7 of them, including connectivity for pop-up stores and out-of-band management for branch continuity, this 17-page e-book explores retailers’ stories of networking success. Download the book to learn about the journeys of PANDORA, T-Mobile and more.
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Unlocking the circular economy in the print industry
By: TechTarget ComputerWeekly.com
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There is a significant opportunity for organisations to gain economic and environmental benefits through operating a more efficient print environment, this report from analyst Quocirca reveals.
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Print security: An imperative in the IoT era
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Analyst group Quocirca gives the perspective on the risks and best practices of print security.
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How a leading private bank saved $8M annually with VDI
By: Anunta Technology
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A leading private bank with almost 8,000 branches and close to 180,000 employees was at a technological crossroads as their once-lauded virtual infrastructure had become cost-prohibitive, impeding agile operations and remote access. Learn how they saved $8M annually through a partnership with Anunta in this case study.
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Quocirca: Selecting a cloud printing platform
By: TechTarget ComputerWeekly.com
Type: Resource
As IT teams are faced with managing printing across a hybrid workplace, cloud printing platforms offer a way of tracking, monitoring and securing print in the office and at home. With untrusted devices, such as home printers, posing a threat to IT security, cloud print platforms that support zero-trust environments should be deployed.
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Top 10 retail technology stories of 2019
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Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing?
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CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience
By: TechTarget ComputerWeekly.com
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The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
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8-page paper: Why use wireless WAN for branch networks?
By: Cradlepoint
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How can you mitigate the risk of downtime for your branch network? This 8-page white paper by Cradlepoint, “6 Wireless Failover Strategies for Enterprise Branch Continuity,” provides expert recommendations. Download the paper to unlock those insights.
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Paper free – are we there yet?
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In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.
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A Computer Weekly buyer's guide to managing paper processes
By: TechTarget ComputerWeekly.com
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Modern paper processes are ripping up the rule book. In this 13-page buyer's guide, Computer Weekly looks at risk mitigation, security measures for connected printers and the shift towards end-to-end digitisation.
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Fintech & the digital customer experience
By: TechTarget ComputerWeekly.com
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In this e-guide, find out how banks such as Malaysia's RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.
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Computer Weekly buyer's guide to fintech
By: TechTarget ComputerWeekly.com
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In this 14-page buyer's guide, Computer Weekly weighs up thecompetition from tech-based challenger banks, the importanceof customer experience and the value of leaving conventionalbanking in the past.
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MicroScope – May 2020: Staying connected
By: MicroScope
Type: Ezine
In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year
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MicroScope – May 2022: Charging at SME security challenges
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With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working
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CRM Evolves Towards Digital Customer Engagement
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Computer Weekly – 19 December 2023: The ransomware threat to UK critical infrastructure
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In this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.
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The currency of trust: why banks and insurers must make customer data safer and more secure
By: TechTarget ComputerWeekly.com
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Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.
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CIO Trends #11: Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.
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CIO Trends #11: Nordics
By: TechTarget ComputerWeekly.com
Type: eGuide
The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.
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3 key use cases of AI-powered SASE
By: Superloop
Type: Product Overview
In the face of increasing IT costs and widening security gaps, many organizations have adopted a SASE tool, such as AI-powered SASE. So, what should you know about AI-powered SASE? For a quick introduction to the topic, continue on.
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How SASE and SD-WAN are making on-premises firewalls redundant
By: Superloop
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According to Gartner, by 2024 at least 40% of enterprises will have explicit strategies to adopt SASE, up from less than 1% at year-end 2018. Access this resource to learn how SASE and SD-WAN can make on-premises firewalls redundant.
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Boost CEM with chief customer officer
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Access this exclusive resource to find out about the value of a chief customer resource officer. Read on to learn more about their duties and responsibilities and how they can help you organization refocus on the increasingly important customer experience management.
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New tech on the block: Planning for blockchain in the retail and consumer packaged goods industries
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This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.
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Network connectivity: SASE vs. MPLS
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MPLS was designed for use in the legacy, pre-cloud world where all enterprise users typically worked in a branch and all traffic was routed back to a data center to access IT applications and resources. Access this white paper to learn how SASE safely replaces MPLS with cheaper internet links.
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A Computer Weekly buyer's guide to digital customer experience
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The pandemic has brought on changes to how organisations and their customers interact. In this 15-page buyer's guide, Computer Weekly looks at why firms need to adapt, what customer and employee experience has in common and what companies are doing to update the digital customer experience.
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MicroScope – December 2022: Dealing with rising prices
By: MicroScope
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With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent
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CIO Trends #3: Nordics
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In this Nordic e-guide we look at how CIOs can succeed in the age of digital transformation. Find out if you have what it takes because the opportunity is massive if you get digital right. There is also some advice for CIOs looking to get more out of their budget so they can fund digital initiatives.
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The Future of Financial Services: Part 2
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In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
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Customer service technologies emerge bloodied but unbowed from Covid-19 pandemic
By: TechTarget ComputerWeekly.com
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The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.
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Computer Weekly - 11 January 2022: How Pepsi is taking digital to the max
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to PepsiCo's digital director about delivering innovation in customer experience. Our first buyer's guide of 2022 examines hybrid cloud storage. And we find out how Arkwright and Granville from the BBC sitcom Open All Hours are inspiring retailers 40 years on. Read the issue now.
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Innovation Awards APAC 2023 - Financial Services: DBS Bank
By: TechTarget ComputerWeekly.com
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In this e-guide, read more about DBS Technology Marketplace and how it delivers anything-as-a-service (XaaS) capabilities that enable the bank's applications teams to adapt cloud-native applications quickly and efficiently.
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CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
By: TechTarget ComputerWeekly.com
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The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
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Computer Weekly – 20 March 2018: Where neuroscience meets technology
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Type: Ezine
In this week's Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with Universal Credit. And we look at how AI can help improve cyber security. Read the issue now.
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Royal Holloway: Secure multiparty computation and its application to digital asset custody
By: TechTarget ComputerWeekly.com
Type: Research Content
For this article in our Royal Holloway security series, the authors provide a brief overview of multiparty computation (MPC) and highlight the benefits of MPC-based bitcoin custody over traditional approaches.
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Vendor Study – Software Defined Solutions and Services
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This ISG Provider Lens study examines the different kinds of global network offerings related to SDN. These include SD-WAN (consulting, implementation and managed services), SD-WAN (DIY) and equipment and service supply to enterprises for own operation. Read the study now to learn which could best fit your business’ needs.
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Customer experience maps vs. customer journey maps
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Customer experience management is a set of processes a company uses to track interactions between a customer and the organization across every touchpoint. In this infographic, learn about the main differences between customer experience maps and customer journey maps, and why they are key factors in the operation of CXM software.
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The 3 Principles for Effective Business Continuity Planning
By: Cato Networks
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Applications are in the cloud; users are working from home. Can your legacy network support both and still meet BCP expectations? Find out, with this e-book The 3 Principles for Effective Business Continuity Planning, as it examines the BCP challenges confronting legacy networks in today’s cloud and mobile age. Download this e-book to learn more.
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One Network, One Cloud, One Extreme: A unique architecture that puts end users first
By: Extreme Networks
Type: White Paper
Download this white paper to discover how Extreme Networks leads with their unified strategy, "One Network, One Cloud, One Extreme," aiming to simplify and optimize network operations while tackling complexities.
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One Network, One Cloud, One Extreme: A unique architecture that puts end users first
By: Extreme Networks
Type: White Paper
Download this white paper to discover how Extreme Networks leads with their unified strategy, "One Network, One Cloud, One Extreme," aiming to simplify and optimize network operations while tackling complexities.
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US Retailer sees 6% customer satisfaction improvement and attrition drop with Teleperformance
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Maurices’ customer satisfaction score (C-SAT) for a prior 14-month period fell short of their 25-point goal. Download this case study e-book to discover the outcomes associated to Teleperformance’s action plan for Maurices, wherein the C-SAT review processes were updated, and Training Arcade rolled out to gamify agent learning.