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The Intel PC Total Cost of Ownership Estimator

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Cloud-based ITSM, or on-premises? Both options stacked up

With the implementation of an IT service management (ITSM) platform comes the decision of where it should be hosted: either in the cloud or in on-premises. While ITSM was born and raised in the data center, modern SaaS-based ITSM platforms bring their own advantages to the table.

Click inside to see how on-prem and SaaS ITSM hosting options stack up when compared head-to-head on factors like security, cost, efficiency, and more.

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