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The myth of email as proof of communication

Organisations are facing an increasing need to be able to show exactly what was communicated, to who and when. The ubiquity of email provides an ideal means of doing this, but it needs additional capabilities; to ensure that the email is stored in an immutable form and is time-stamped, in a manner whereby the document can be seen as being legally admissible as evidence.

 Whether the need is for ensuring that contract terms are acknowledged and enforced, keeping records of online sales, protecting key information, or whatever compliance requirements or regulation a company must meet, being able to reference an immutable copy of communications between parties has immense business value.

 Essentially, if anyone in an organisation has ever said, “What did we communicate at the time?” then a means of evidential proof is required.

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  • Email Compliance Rules for Government and Education: E-Discovery, Records Retention, and Email Management Policies & Best Practices

    Email creates the electronic equivalent of DNA, which may be subpoenaed and used as evidence for, or against, local municipalities, state agencies, publicly funded educational institutions, and other public entities in the event of litigation. During the evidence-gathering phase of litigation, the court orders each party to produce all documents relevant to the case, including email. The ability to quickly locate and promptly produce legally valid email messages, attachments, and other electronic stored information is essential.

    This white paper explores the best practices for public sector decision-makers who play a role in email management, e-discovery, email retention, and email compliance.

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    Relying on native Exchange security measures may not be enough to keep your organization safe from ever more sophisticated email threats and productivity-draining spam outbreaks. Discover how you can create a comprehensive email strategy to ensure the highest level of security for your organization.

    Access this expert e-guide for tips and considerations to keep in mind when selecting security products. Plus, learn about security oversights to avoid and the pros and cons of hosted versus on-premise Exchange deployments.

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