Start Using AI Sentiment Analysis With These Suggested Keywords

AI Sentiment Analysis by Spark AI uses artificial intelligence to help supervisors save time by evaluating conversations based on sentiment and keywords.

This white paper explores leveraging AI Sentiment Analysis across teams:

Customer Support: Analyze keywords like "cancel," "refund," and "unacceptable" to identify pain points and coach agents.
Sales: Use keywords like competitor names, promotions, and pricing to uncover opportunities and respond to objections.
Product: Identify product issues, desired features, and feedback to inform your roadmap.

Access this white paper to discover how AI Sentiment Analysis can help you determine overall sentiment—positive, negative, or neutral—to focus on key interactions.

Vendor:: Intermedia.Net
Posted:: Jan 8, 2025
Published:: Jan 14, 2025
Format:: PDF
Type:: Product Overview

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