Improve your CX and contact center: New tech & more

With remote work rising, employees need apps to stay connected. Intermedia Contact Center with Microsoft Teams integrates customer communication with Microsoft's tools, providing a unified interface.

Key benefits include:

Efficient customer interaction routing and first contact resolution using Microsoft Teams
Microsoft Teams certification, ensuring seamless integration and meeting standards
Direct Microsoft support for the integration

By combining Intermedia Contact Center's capabilities with Microsoft Teams' collaboration power, organizations can deliver excellent customer experiences via voice, chat, SMS, and email.

Read the white paper for more details.

Vendor:: Intermedia.Net
Posted:: Jan 8, 2025
Published:: Jan 8, 2025
Format:: PDF
Type:: Product Overview

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