How Healthcare Leaders Are Navigating Digital Initiatives

Conversational AI is revolutionizing patient engagement by facilitating more personalized and efficient interactions. Modernizing the voice channel, as part of digital transformation initiatives, enhances the patient experience by eliminating long hold times and enabling callers to easily reach the people, information, and resources they need without unnecessarily burdening live agents and operators.

In this webinar, industry leaders explain how to:

Leverage existing technology investments to keep front door operations running smoothly and ensure patient and provider satisfaction
Address the behavior patterns of consumers who demand multiple channel options for managing care
Reduce the financial impact of workforce shortages by digitizing the voice channel so AI can increase the productivity of frontline staff
Successfully integrate conversational AI and digital workforce tools to improve patient experience
Support universal access to care and health equity

Watch this webinar to learn how healthcare leaders are leveraging these new technologies to modernize the patient experience while keeping health equity, ease of access, and cost savings in mind.

Vendor:: Parlance
Premiered:: Nov 21, 2024
Format:: HTML
Type:: Webcast

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