Streamline customer service with AI-powered Now Assist
The advent of generative AI (GenAI) has revolutionized customer service, enabling organizations to streamline experiences and boost productivity. This e-book explores how ServiceNow's Now Assist, powered by GenAI, can transform customer service, field service, and application development.
Key highlights:
- Enhance customer self-service and agent productivity with Now Assist's ability to understand context and generate personalized responses
- Empower field service technicians with work order summarization and access to customer data, improving first-visit resolution
- Accelerate app development and automation through Now Assist's code generation
Read the e-book now to unlock GenAI's potential.