Streamline customer service with AI-powered tools: A guide

As customer expectations rise, companies seek ways to streamline service experiences and boost productivity. The solution is generative AI (GenAI) powered by ServiceNow's Now Assist.

Now Assist enables organizations to:

Reduce customer effort and increase satisfaction through intelligent self-service
Boost agent productivity by automating tasks and speeding resolution times
Empower field technicians with work order summarization and data access
Accelerate app development and automation with low-code tools

Dig into this guide to learn more and discover how you can leverage GenAI to understand context, synthesize information, and generate content, transforming business operations.

Vendor:: ServiceNow and DXC
Posted:: Oct 9, 2024
Published:: Oct 9, 2024
Format:: PDF
Type:: eGuide

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