How to unlock real-time insights into patient experiences

To unlock real-time insights into patient experiences, Stamford Health, a non-profit healthcare system, set out to deploy a patient feedback tool.

So, how did Stamford Health accomplish that mission? With help from Q Connect, which can:

Send patients a survey minutes after an appointment
Alert administrative leaders to any survey responses below Stamford Health’s goals
Delegate service recovery tasks
And more

Keep reading to learn all about the tool and the outcomes that it has delivered.

Vendor:: Quality Reviews
Posted:: Apr 17, 2024
Published:: Apr 17, 2024
Format:: PDF
Type:: Case Study

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