Patient-first health with generative AI: Reshaping the care experience
Generative artificial intelligence (AI) offers vast promise to improve health outcomes by engaging patients across a range of healthcare interactions. But while predictive AI models have shown promise in areas such as early disease detection, infectious disease surveillance and more, there are many healthcare issues for which these techniques are ill-suited. This white paper, a collaboration between World Economic Forum and ZS, examines the most promising use cases for patient-first generative AI in healthcare, the biggest barriers to adoption and the steps leaders from healthcare and beyond can take to overcome them.