How to retain your retail employees and enhance CX
While the Great Resignation is affecting all businesses, no industry is feeling it more than retail. With the quit rate in U.S. retail outpacing the economy-wide quit rate by 70%, retail organizations must develop ways to retain their employees and ensure positive experiences for their customers.
However, this can’t be done without the proper tools and strategies. So, what can companies to do match the expectations of their workforces and meet customer standards?
Access this guide to gain insight into:
- Top trends for retail workforces and how retailers should respond
- Ways modern retailers can create wins for stores, employees, and customers
- And more