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If a cloud service provider has an IT outage, its retail clients may not be able to do business. The cloud service provider, its retail client, and its customers will suffer – reputationally and financially.
Traditionally, firms have turned to open-source tools to monitor business services IT. But in today’s complex IT environments, open source is no longer sufficient to ensure quality of service for demanding customers.
In this eBook, explore why using the right business service monitoring tool for today’s complex IT environments can enable faster mean time to detection and resolution.