How to create a complete customer view with MDM
With a team of over 100,000 employees across 170 countries, 70 manufacturing sites, and 20 R&D sites, Sanofi is committed to improving people’s lives. However, with a multitude of disparate systems across the globe, its transformation was being held back by a lack of accurate and relevant customer data. To create a connection and positive customer experience, Sanofi needed to reach the right customer at the right time.
In this webinar, Sanofi’s Head of Customer MDM will share its journey to achieving a Customer 360 solution through MDM and data engineering.
In just 2 years, Sanofi was able to increase ROI, simplify data management and governance, reduce risks, streamline operations, and lower TCO.