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Today, organizations who take more customer-centric approaches and invest in customer experience (CX) report 2 times more revenue growth, retention, and employee engagement than companies who don’t.

So, what are the most efficient ways that businesses can become more customer-obsessed and integrate new technology into their transformation efforts?

Browse this Forrester report to gain more insight into the current CX landscape and discover the best practices you can leverage to drive excellence and exceed your customer's expectations.

Vendor:
ServiceNow
Posted:
May 25, 2023
Published:
May 25, 2023
Format:
HTML
Type:
Analyst Report

This resource is no longer available.

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