This resource is no longer available

Which legacy service management practices should you keep, and which should you leave behind?

Your business has likely wrestled with this question in the age of digital transformation.

To understand trends in how organizations are facing this challenge, Forrester interviewed more than 1,000 IT professionals, presenting the findings in “The State of Service Management, 2022” report.

Read on to discover 4 key areas of service management on which your business should focus evolving.

Vendor:

Atlassian

Posted:

Mar 8, 2023

Published:

Mar 9, 2023

Format:

HTML

Type:

Analyst Report