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With Lavazza beverages served across the globe (and a few places beyond that, thanks to the International Space Station), it is not surprising that Lavazza turned to technological innovation to cope with the spiking IT complexity of worldwide distribution.

In transforming the company’s IT, properly managing internal IT services (service management) has emerged as a key role in deploying new IT projects to support production and marketing (demand management) activities.

Check out this case study to discover why Lavazza opted for ServiceNow ITSM solutions to overcome increased IT complexity without sacrificing efficiency.

Vendor:

ServiceNow

Posted:

Oct 25, 2022

Published:

Oct 25, 2022

Format:

HTML

Type:

Case Study