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It’s estimated that 64% of today’s data-collection tasks and 69% of data-processing tasks could be automated using existing technologies. These manual processes aren’t just an inconvenience for back offices— it can impact an entire organization.
But what are the root causes of manual steps? And how can they affect factors that influence customer experience such as employee engagement, company reputation, and innovation?
Access this white paper to gain insights into the benefits of automated processes and discover how you can score some big wins for your business and improve your customer journeys in surprising ways.