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In the tech world, the value of customer experience should not be overlooked: Successful companies are investing 92.2% more in CX technologies than non-successful companies.

This report is packed with essential information on customer experience, analyzing 2022 data for trends, key technologies, top business priorities, and best practices. Learn recent perspectives regarding:

• Digital-first, omnichannel strategies
• AI-based applications
• Workforce optimization application (WFO) suite adoption

Access this report today to stay in the know, keep your customers happy and drive company success.

Vendor:

RingCentral

Posted:

Jul 7, 2022

Published:

Jul 7, 2022

Format:

PDF

Type:

Analyst Report