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Customer engagement centers (CEC) are enabling organizations to achieve the long-term goal to deliver an effortless and value-based customer experience.

What do you need to consider when looking at potential CRM CEC solutions for your organization?

Read this Gartner report to gain an understanding of the CRM CEC market, 16 notable vendors and the 4 pillars of great customer service.

Vendor:
ServiceNow
Posted:
Jun 30, 2022
Published:
Jun 30, 2022
Format:
HTML
Type:
Analyst Report

This resource is no longer available.

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