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Many businesses are currently relying on their CRM to manage all aspects of the consumer life cycle and track how much revenue a customer is generating.
And while a good CRM can certainly assist to convert a prospect into a paying customer, the focus is primarily on transactions.
There is much more to cultivating a successful and loyal brand relationship with consumers than that moment they convert.
Access this brief guide to learn how Customer Data Platforms (CDPs) can deliver a unified view of consumers that can better inform successful decision making, discover 4 types of CDPs and decide which type of software best meets your business’s needs.