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Retaining wide customer bases has never been more essential to retaining business, but maintaining the agility to personalize customer needs remains indispensable. To this end, legacy tools are proving themselves insufficient; sales simply require new approaches for the modern market.
SAP Sales Cloud and SAP Service Cloud are modern cloud-based solutions that drive sales process automation, helping organizations build customer-focused approaches that lower operational costs while increasing efficiency and maximizing revenue.
Take a look through this analyst report conducted by Forrester Consulting for a deep dive into the total economic impact of SAP services.