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In the past couple years, IT service management (ITSM) has seemed to morph into enterprise service management (ESM) due to growing use cases, such as leveraging AI, ML, predictive analytics and more.

What are other investment areas in ESM? How can ESM optimize operational efficiency in your organization?

In this webinar, learn about:

  • Key market trends
  • Addressing IT priorities and the necessary shifts
  • Automating ITSM towards ESM
  • How to move forward with ESM through digital transformation
  • And more

Watch now to tap into these insights and learn how Micro Focus ESM aims to provide an evolved IT operations model in today’s cloud-first workforce.

Vendor:
Micro Focus
Premiered:
Dec 7, 2021
Format:
HTML
Type:
Webcast

This resource is no longer available.

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