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Today’s service management tools, including case management and information technology, emerged in a time when process automation and optimization delivered enormous value. As the business and technical environment became more complex, these tools expanded into interconnected platforms.
Understanding both traditional IT assets and emerging asset classes like AI models, cloud computing resources, and SaaS entitlements is critical to understanding the complexity and reducing the perception of chaos.
Access this white paper from IDC by taking a brief survey to learn how artificial intelligence, well-structured data, and intensive automated discovery can take the bulk of the management load.
- Vendor:
- Emtec
- Posted:
- Nov 30, 2021
- Published:
- Nov 30, 2021
- Format:
- HTML
- Type:
- eBook