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How can implementing a solid IT service management foundation allow your organization to gain transparency for improved and faster issue resolution and service fulfillment?
This e-book outlines 8 success stories of how service management automation X (SMAX) provided the following results:
- Smart analytics to provide a snapshot of all requests and incidents to identify trends easily
- An AI-driven virtual agent for IT asset requests and IT services
- Improved end-user collaboration and self-service
- And more
Download now for a complete list of results from various organizations.