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The banking and financial services industry is currently undergoing a significant transformation. Not only do customers expect completely digital services such as mobile banking and digital services, but financial institutions have also shifted more of their workforce to remote and distributed work models.
However, they are quickly experiencing challenges like legacy desktop infrastructures and VPN connection issues, which is severely impacting productivity and continuity.
Open up this paper to uncover eight financial services use cases – such as compliance and demand spikes – that digital workspaces can help solve.