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When seeking examples of leadership in e-government, many look to Estonia, whose efforts to revolutionize government services online have been ongoing since 1991.
But in a system as complex as government, digital transformation cannot be a single outcome, but rather a constant process of improvement. This complexity leaves many governments concerned and uncertain about mitigating risks, safeguarding data, and setting the appropriate pace and priorities for digitizing their services.
Download this white paper to access key insights from Estonia’s Government Chief Information Officer regarding his country’s success in e-government, and how technologies like integrated platforms and AI helped them thrive.