Guide to real-time decisioning: Delivering CX value

Real-Time Decisions Insights Deliver Value in 'Moments That Matter' to Customers

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Customer experience is now the most important brand differentiator, ahead of price and product, and many companies are turning to real-time decisioning to provide best-in-class service.

Real-time decisioning takes real-time insights to the next level by enabling organizations to prioritize decisions in terms of business value. But when businesses fail to strategize their implementations, the technology required to incorporate real-time decisioning into existing processes can be costly and time consuming.

Explore this white paper to find real-time decisioning use cases, background on the technology that drives real-time decisioning, and tips to gain the greatest ROI quickly.

Vendor:
SAS Intel Accenture
Posted:
Nov 29, 2021
Published:
Oct 13, 2021
Format:
PDF
Type:
White Paper
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