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MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses how to:
- Define SLAs that hold your provider accountable for the desired outcomes
- Achieve price transparency to combat future cost increases
- Avoid the #1 reason why Managed Services contracts fail
MSP agreements that do not map to business needs result in customer dissatisfaction, missed deliverables, and wasted budget. Download this resource today to avoid the 3 most common pitfalls in your next deal.