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From the launch of chatbots and artificial intelligence to an increased focus on employee engagement, the contact center industry has seen rapid and unprecedented change.

Now, explore how the pandemic transformed the contact center even more—and learn how to see what your contact center will look like post-lockdown.

Start here.

Vendor:

Talkdesk

Posted:

Nov 18, 2021

Published:

Aug 19, 2021

Format:

HTML

Type:

White Paper