Reimagine your employee user experience

Webinar: Media Company Reimagines Its Employee User Experience

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A world leader in media and entertainment had grown through product expansion and strategic partnerships – but this led to mounting complexities for internal stakeholders interacting with IT.

Despite running a business model of five distributed businesses that operate independently, the organization wanted a uniform and consumer-grade service and support experience.

Tune into this video to see the steps they took to reimagine their ITSM platform, as well as a look at the lessons learned and the final results of this change.

Vendor:
Capgemini
Posted:
Sep 1, 2021
Published:
Jul 20, 2021
Format:
Video
Type:
Case Study
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