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Digital technologies are driving change to traditional business models as expectations grow for a personalized and on-demand experience with every interaction.

In other words, suppliers and stakeholders now want the same level of experience that consumers receive.

This paper uncovers how the service-delivery model should be governed to keep all parties happy, as well as a look at four ways to transform support for these suppliers and stakeholders.

Download now to learn more.

 

Vendor:
Capgemini
Posted:
Jul 14, 2021
Published:
Jul 14, 2021
Format:
PDF
Type:
White Paper

This resource is no longer available.