Explore the next generation of customer contact
The Inner Circle Guide to Video & Next-Generation Customer Contact
In an industry which is now moving far more rapidly than it has in decades, many “next-generation” customer contact techniques and solutions are here now.
In this extensive 65-page report, explore the techniques and technologies on the cusp of mainstream, from the rapid rise of video as a channel for customer contact to AI-augmented agents.
Save the report here.