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In today’s business climate, maintaining the status quo is not the winning strategy.
Instead, organizations should take a look at adopting a single platform for both the IT service delivery and IT operations team to reduce the number of incidents, eliminate outages, and improve the Mean Time to Repair (MTTR).
Open up this eBook to uncover three ways an ITSM and ITOM approach can help your business be more resilient and proactive during these crazy times and beyond.