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To deliver a great customer experience, brands must enable their employees to understand customers well enough to properly engage and support them over time.
This means connecting and contextualizing customer experiences from their first touch in marketing through to ongoing encounters with sales and service, and using modern automation technologies.
Read this eBook to learn how you can drive business results, lower costs, and—most importantly—bring customers closer with modern marketing automation.
- Vendor:
- Avanade
- Posted:
- Jun 15, 2021
- Published:
- Jun 15, 2021
- Format:
- Type:
- eBook
