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Since the pandemic, IT has been thrust into unfamiliar territory. Many technology leaders have been asked to deliver flawless digital work experiences for employees in new, work-from-anywhere (WFA) models.
To gauge how IT is handling their newfound Digital Employee Experience (DEX) responsibilities, Nexthink teamed up with market research firm, Pulse.QA, and surveyed 142 enterprise executives on:
- What DEX problems still persist
- Where their focus is for 2021
- IT’s experience problem
- And more
Download this report to review the results.