Contact center in the cloud: Key benefits, deployment options & more

Adopting Contact Center in the Cloud

Cover

Early telephony-based call centers were built using proprietary on-premises systems. As companies added more channels of engagement, call centers evolved into contact centers.

And now, organizations are moving their systems to the cloud to experience further benefits.

Download this infographic to learn about moving to a cloud-based contact center, with insight on:

  • Key benefits
  • How to select vendors
  • Deployment options
Vendor:
Avaya
Posted:
Jul 14, 2021
Published:
Mar 12, 2021
Format:
PDF
Type:
Resource
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