Contact center in the cloud: Key benefits, deployment options & more
Adopting Contact Center in the Cloud
Early telephony-based call centers were built using proprietary on-premises systems. As companies added more channels of engagement, call centers evolved into contact centers.
And now, organizations are moving their systems to the cloud to experience further benefits.
Download this infographic to learn about moving to a cloud-based contact center, with insight on:
- Key benefits
- How to select vendors
- Deployment options