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The cloud has set a very high bar for the experience users expect, and made it easier for LOBs to bypass IT with click-subscribe-use-pay-as-you-go access to unsanctioned cloud services.
This is especially true for managed file transfer, and can quickly create a shadow IT culture.
Explore the risks of shadow IT, and the 9 keys to ensuring your MFT shared service is a success in this infographic.