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Veolia, a water, waste and energy management company, was rapidly growing their global presence, but they were beginning to see a challenge.

Each country had its own IT operation headed by a different CIO, which meant there were many different approaches to IT service delivery, data input, performance measurement, and reporting.

Read this case study to see how one leading vendor was able to help Veolia align local IT operations to its global service strategy and business goals and learn how you can do the same in your organization.

Vendor:

ServiceNow

Posted:

Mar 15, 2021

Published:

Feb 11, 2021

Format:

PDF

Type:

Case Study