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Because MoneyGram’s vendor-partners were using different systems, the company didn’t have a single source of reliable data—which is critical when you’re the world’s second-largest money transfer service.
To help remedy this, the company turned to NICE CXone’s cloud solution.
Watch this video to see how NICE (formerly known as NICE inContact) has provided MoneyGram with seamless, user-friendly technology, that they can rely on.