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A good support team is crucial to the success of your business.
In fact, Harris Interactive, a market research company, recently found that the top 2 reasons customers are switching brands are: poor service and a failure to resolve issues in a timely manner.
Download this white paper for tips on improving your customer support team, and to explore insights on:
- Principles of good support
- How to measure customer support success
- Listening to the customer
- And more
- Vendor:
- LogMeIn, Inc.
- Posted:
- Feb 8, 2021
- Published:
- Jan 7, 2021
- Format:
- Type:
- White Paper
