Expert Insights: Using Chatbots in Customer Service

Developing an effective chatbot strategy is a complex process that requires some careful planning - but, if you can get it right, the rewards can be substantial.

Take a minute to answer a few questions on your CX pain points and receive immediate access to our new eBook, Expert Insights: Using Chatbots in Customer Service. Highlights inside include:

5 ways a chatbot can help your contact center
Best practices for creating chatbot scripts
Chatbot evaluation metrics you should use to measure performance

Unlock all this and more by taking our quick Customer Experience survey now!

Vendor:: TechTarget
Posted:: Apr 1, 2021
Published:: Apr 2, 2021
Format:: HTML
Type:: Resource

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