How Cloud Gateway increased customer satisfaction with ServiceNow
Cloud Gateway increases local visibility to achieve global results

UK-based startup, Cloud Gateway, is a cloud platform provider, offering a hybrid PaaS solution.
Providing full customer support services is a key part of Cloud Gateway’s proposition, so creating a modern, agile, and fit-for-purpose service management model was essential.
Download this case study to see how Cloud Gateway was able to create the dynamic model they needed with the help of ServiceNow.