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Agile retailers reimagine support as tickets reach record highs

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Nearly 1 in 5 retailers have managed to keep their support teams agile, according to our Benchmark data, even as customer volume has gone up. How? Customer self-service.

Read this article to see how agile retailers are reimagining support as tickets reach record highs with self-service.

Vendor:
Zendesk
Posted:
24 Nov 2020
Published:
24 Nov 2020
Format:
HTML
Type:
Resource
Language:
English

This resource is no longer available.