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IDC recently conducted research on retail banks serving large customer bases using the ServiceNow platform.
Explore their findings in this infographic. Key results include:
- 28% more efficient customer service & service management operations
- 316% 5-year ROI
- 11 months breakeven on investment
- Vendor:
- ServiceNow
- Posted:
- Feb 8, 2021
- Published:
- Nov 16, 2020
- Format:
- Type:
- Resource
