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The pandemic forced millions of diners to call in for carry out and delivery orders, and telephone lines at many of the nation’s eat-in restaurants could not handle call volumes during rush hours.

This was the exact challenge that Margarita’s Mexican Restaurant, in Justin, Texas, was facing at the start of COVID-19. Fortunately, with the help of BizCloud Experts and AWS Connect, the restaurant was able to transform their customer service within 48 hours and drastically improve how they handle takeout orders.

Learn more about Margarita’s experience working with BizCloud and AWS in this case study.

Vendor:

AWS BizCloud

Posted:

Mar 15, 2021

Published:

Nov 12, 2020

Format:

HTML

Type:

Case Study